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  WHY APPLY AT ETELECARE IN MANAGUA?

eTelecare Global Solutions is a leading provider of business process outsourcing (BPO) solutions.  We support customer care, sales, technical support and back office services from our state-of-the-art contact centers.  Benefits include:

• Employee Savings Plan
• Birthday Holiday Pay
• Dental, Vision Insurance
• Company Uniforms
• Paid Training
• Employee Meals
• English Language Enhancement Training 

If you would like to be part of our company's growing success in the global marketplace, start by filling out an application today by clicking here!

ABOUT ETELECARE IN MANAGUA

Our Nicaragua facility opened in the fourth quarter of 2008, and, when fully staffed, will employ over 500 people delivering bilingual customer care, sales, and technical support services to customers of eTelecare's Fortune 500 client base.

"As a multi-shore service provider with major operations in the Philippines, the United States, and now Latin America, eTelecare continues to expand its delivery capacity to meet global demand," said eTelecare CEO and President John Harris. "By adding near-shore service delivery capabilities, we can offer clients greater diversity of geographic delivery while cost-effectively meeting the growing demand for bilingual Spanish and English contact center services.

"Its time zones and proximity to the U.S. have made Central America increasingly attractive as a BPO destination," said Harris. "Its liberalized, high-growth economy, strong U.S. and Canadian cultural affinity, robust telecommunications infrastructure, and large pool of skilled multi-lingual workers are also strong selling points.

"Nicaragua in particular has a growing, largely untapped supply of skilled residents available at rates that are competitive with those of other Central American countries such as Costa Rica and Panama," said Harris. "As is our strategy globally, we hire only the best-of-the-best, and our new center near Managua will allow us to deliver high-quality, multi-channel contact center services to our clients for years to come."